Shipping policy

Thank you for shopping with us.
Our store provides digital products and services related to personalized dog meal plans. Because all products are delivered electronically, no physical items will be shipped to your address.
Digital Delivery
After your purchase is successfully completed, you will receive access to your digital meal plan, guide, or downloadable content through:
Email delivery
Instant download page
Customer account access (if applicable)
Most digital products are delivered immediately after payment confirmation. In some cases, delivery may take up to 24 hours due to payment verification or technical processing.
No Physical Shipping
We do not ship physical goods. Therefore:
No shipping fees apply
No tracking numbers are provided
No postal delivery is required
Incorrect Email Address
Customers are responsible for providing a valid and correct email address at checkout. We are not responsible for delivery issues caused by incorrect customer information.
If you do not receive your digital product within 24 hours, please contact our support team for assistance.
Refunds & Cancellations
Due to the nature of digital products and personalized services, orders may not be eligible for refunds once the product has been delivered or accessed, unless otherwise required by law.
Please review all product details carefully before purchasing.
Contact Us
If you have any questions regarding your order or delivery, please contact us through our store’s support page or customer service email.